Terms of service
1. Overview
This website, irina-anis.com, is operated by Irina Anis, based in Portugal.
These Terms of Service govern access to the website and purchases made through the online store.
By using this website or placing an order, you agree to these Terms of Service and the policies referenced herein.
2. Products and Artwork
The store offers original artworks created by Irina Anis.
Each original painting is a unique work of art. Once sold, the original artwork is no longer available for purchase.
Every effort is made to accurately represent the artworks through photographs, descriptions, and dimensions.
However, colours may appear slightly different depending on screen settings and lighting conditions.
Minor variations in texture, brushwork, and surface appearance are inherent characteristics of original handmade artworks.
3. Prices and Payments
Artwork prices are displayed in the currency applicable to the customer's selected market.
The final purchase price and any applicable charges are displayed during checkout.
Payments are securely processed through Shopify Payments or other supported payment providers, depending on the payment method selected at checkout.
Prices may be changed without prior notice. Such changes do not affect orders that have already been accepted.
4. Orders and Availability
All orders are subject to availability and payment confirmation.
As original artworks are unique, availability may change without notice.
If an artwork becomes unavailable after an order has been placed, the customer will be notified and any payment received for the unavailable artwork will be refunded.
The store reserves the right to refuse or cancel orders in cases of suspected fraud, payment issues, or obvious pricing errors, subject to applicable consumer protection laws.
5. Shipping and Delivery
All artworks are shipped from Portugal.
Free worldwide shipping is provided with every artwork purchase.
Estimated delivery times, tracking information, customs duties, and other shipping conditions are described in the Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside the seller's control.
6. Returns and Refunds
Customers may exercise their right of withdrawal and request returns in accordance with the Returns & Refunds Policy.
The policy explains return periods, artwork condition requirements, return shipping costs, and refund procedures.
Nothing in these Terms limits mandatory consumer rights under applicable law.
7. Intellectual Property
All artworks, photographs, images, text, and other original content published on this website are protected by applicable intellectual property laws.
Purchasing an original artwork transfers ownership of the physical artwork but does not transfer copyright or reproduction rights unless expressly agreed in writing.
Images and other website content may not be reproduced, distributed, or used commercially without prior written permission from the rights holder.
8. Website Use
The website may not be used for unlawful purposes or in ways that interfere with its operation or security.
Users must not attempt to gain unauthorised access to the website, introduce malicious software, or misuse its content.
Access to the website may be restricted where necessary to protect its security or prevent unlawful activity.
9. Third-Party Services
The online store is hosted on Shopify and may use third-party services for payment processing, shipping, and other essential functions.
These services may be subject to their own terms and privacy policies.
The store is not responsible for the content or practices of unrelated third-party websites linked from this website, except where responsibility is required by applicable law.
10. Personal Information
Personal information is collected and processed in accordance with the store's Privacy Policy and applicable data protection legislation.
11. Limitation of Liability
Reasonable efforts are made to ensure that the website operates correctly and that the information provided is accurate.
Temporary interruptions, technical errors, or inaccuracies may occasionally occur.
To the extent permitted by applicable law, the store is not responsible for losses resulting from circumstances beyond its reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted, including mandatory consumer rights.
12. Governing Law
These Terms of Service are governed by the laws of Portugal.
This provision does not deprive consumers of any mandatory protections available under the laws applicable to their place of residence.
13. Changes to These Terms
These Terms of Service may be updated from time to time.
The current version will be published on this website.
Changes will not retroactively alter the terms applicable to orders already accepted, except where required by law or expressly agreed.
14. Contact Information
Irina Anis
Email: irina@irina-anis.com
Website: irina-anis.com