Shipping policy
Shipping Origin
• I ship all artwork directly from Portugal.
Processing and Delivery Times
1. Processing Time: I typically process orders within 1-2 business days. You will receive a confirmation email once your order has shipped.
2. Delivery Times:
• UK and Europe: Typically takes 5-7 days.
• USA: Typically takes 7-10 days.
• Australia: Typically takes 7-15 days.
3. Tracking Your Order: I will provide you with a tracking number as soon as the item ships, so you can monitor the delivery status.
Customs and Duties
Please note that any customs duties, taxes, or additional charges that may apply upon entry to your country are the responsibility of the buyer.
Order Issues
If you experience any issues with your shipment, such as delays, damage, or loss, please contact me at irina.anis.art@gmail.com, and I will assist you in resolving the issue.
Notes
• I am not responsible for delays caused by carriers, weather, or customs.
• Please ensure that your shipping address is correct at the time of checkout, as I cannot change the address once the order is placed.